Returns & Exchanges

At Hoodies For Heroes, we stand behind our gear and offer a 30-day window for returns or exchanges to ensure you are completely satisfied with your purchase. Every return helps us refine our mission of providing high-quality apparel for those who serve.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

2

Print Your Label

Once your request is approved, we will email you a prepaid shipping label to download and print at your convenience.

3

Package Your Gear

Place the unwashed and unworn hoodie back into its original packaging or a secure mailer, ensuring all tags remain attached.

4

Drop Off and Track

Drop your package at any authorized carrier location; your refund or exchange will be processed within 5-7 business days of receipt.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing